Good Service Changes with the Times
When it comes to providing good service to homebuyers and sellers, there are some proven constants that will never change. Good service is all about listening to your customers. That's the first step in understanding their individual needs and customizing a real estate service offering that's designed to meet those needs. It's about consistently satisfying customer after customer, and building a proven track record of success that assures even your newest customer that they can trust you to keep your promises. That's the kind of outstanding customer service that never goes out of style. In fact, here at Coldwell Banker Associates, we have a name for that kind of service - we call it Ultimate Service®.
Yet, while caring, personal service will never go out of style, the ways in which a real estate company delivers that service need to change with the times. There's an old saying that says "Nothing is permanent except change." This is especially true of today's real estate profession. Today, new developments in user-friendly technology and value-added services that extend beyond the transaction have combined to offer new service options never before available to customers.
On the technology front, the Internet has revolutionized how homebuyers search for homes. With Coldwell Banker Canada, an international database of thousands of homes can be accessed by visiting our award-winning website www.coldwellbanker.ca. Homebuyers can use our online property search engine, Personal Retriever"! to get your home search on the fast track. Personal Retriever lets you enter your personal "wish list" of home features, then instantly reviews it against thousands of listings as they come online, and emails you every time it finds a match - complete with pictures.
Homebuyers can also take advantage of Ultimate Tours. Previewing homes for sale has never been so easy, with 360? room-by-room views available online, at your fingertips. You do the preview online, and visit only those homes that merit a closer look. The Ultimate Tour technology also benefits home sellers, since it exposes your property to thousands of potential buyers, and helps to qualify prospective buyers in advance. If they've seen your home online and want a closer look, you know that your visitors are serious buyers.
Today's sophisticated consumer not only wants convenience, they want value. Coldwell Banker Concierge"! is a special customer program that offers a hassle-free way to handle all your home-related needs. This program can help relieve the stress of buying and selling a home, with one-stop-shopping and special offers from a broad range of proven, trusted suppliers. A complete listing of Coldwell Banker Concierge service providers is posted at www.coldwellbanker.ca
Call us today and find out how timeless service still changes with the times. |
